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No cancellations are guaranteed.
We will try to accommodate any request but cannot guarantee customer service will see your request before your order is shipped to you.
This policy includes cancellations for any reason, as well as requests for changes in shipping addresses. If a package is not delivered due to an inaccurate address provided by the customer at the time of purchase, Galaxy Treats is not responsible for a replacement, refund, or credit.
If we are unable to cancel your order before is has shipped, you will need to mail back the unopened product, in its sealed condition in order to possibly qualify for a refund.
If a package was shipped to a wrong address input upon checkout Galaxy Treats is not responsible for retrieving the product.
Galaxy Treats has the right to deny any refund/cancellation for any reason or to deny service or sales to any person(s), business, or entity for any reason.