Our Refund Policy

At Galaxy Treats, we want to make sure each and every one of our customers are 100% satisfied with their purchase, which is why we’ve backed all of our products with a 30-Day 100% Satisfaction Guarantee!

To request a refund, please contact us via email at [email protected]

We do not handle refunds for purchases made at independent retail locations. If you purchased a Galaxy Treats product at a retail location, or through a website other than galaxytreats.com, you will need to deal directly with the store or website where you made the purchase, as we have no way to monitor what they do with our products after we ship to them.

If you purchased from www.galaxytreats.com and you are not 100% satisfied with your purchase, you can request a refund for up to 30-days following your order as long as the product is returned within the same condition it was received. A restocking fee may apply.

We stand behind the quality of our products but the effectiveness of a product will not be considered a valid refund, as cannabinoids affect everyone differently.

If a product arrives damaged and unusable you must notify us the day of product arrival via email at [email protected]. Please include Order Number as well as a picture of the current state of the damaged product.

With a valid exchange for broken or damaged products, return shipping we will either send you a pre-paid shipping label for you to place on the return box or reimburse you for USPS first class shipping.

We retain the right to deny any refund for any reason. We also retain the right to deny service or sales to any person(s), business, or entity for any reason.